FAQs

What is Fresh Wave®?

Fresh Wave® products use a blend of natural plant oils to find and neutralize odor molecules, in the air and on surfaces. From sprays to candles, laundry additives to gels, Fresh Wave is the safer way to get rid of bad smells.

How does Fresh Wave work?
Fresh Wave uses a combination of nature and science to eliminate odors. The science works like this:

All odors are chemical compounds
Fresh Wave products break apart the chemical bonds between odor molecules and make new compounds
These new molecules don't have a smell (odors gone!)

The important thing is knowing you're using a safe, natural odor remover that's been tested by experts and proven effective by users.

Is Fresh Wave like an air freshener?

Fresh Wave products is a healthy and safe alternative to air freshener. Fresh Wave doesn't cover up odors with harsh chemicals or synthetic fragrances like competing products do. Instead, Fresh Wave removes odors completely.

What are the ingredients in Fresh Wave products?
Fresh Wave uses simple, pure, and natural ingredients: water, food grade surfactant, and a proprietary blend of natural plant oils including lime, pine needle, aniseed, clove, and cedarwood, among others.

But what will really make you smile is what's not in Fresh Wave. None of our products have any harsh chemicals, synthetic fragrances, or alcohol, and they're 100% phthalate-free.

Do Fresh Wave products have a scent or smell?
When you buy an air freshener with a fragrance, what you're smelling is likely artificially made from harsh chemicals which can be harmful to inhale. Fresh Wave's natural "scent" comes from plant oils used in its products.
Some users describe the smell of our original blend as "earthy" or "natural" with hints of pine, citrus, and wood. Fresh Wave Lavender includes lasting lavender oil essence.

Will I continue to smell the scent of Fresh Wave?
Fresh Wave works to neutralize all smells. The scent from natural plant oils inside are noticeable at first, but dissipate as odors are absorbed. You'll know Fresh Wave is working when you can't smell anything at all.

Is Fresh Wave safe?

Fresh Wave products are water-based, and all the plant oils used are diluted, non-toxic, non-hazardous, and safe for regular exposure by pets and people. Every product is non-toxic and non-hazardous.

However, we do not recommend spraying directly on pets or people. Also, keep them out of the reach of kids and animals. (While our products are non-toxic, consuming them could give you a mean tummy ache.)

How long does shipping take?
Shipping will take 3-5 working days.

Do you ship out of Singapore?
Yes, we do! Drop us an e-mail us for more information.

Any other questions?
Please contact us at contact@fresh-sg.com if you have any other questions, and we will be happy to answer them.